Testimonials by a few happy Dial Direct clients.
Met with Johan today and he provided an excellent service. Promised me that all the repairs would be done properly with genuine parts and a lifetime guarantee. If any thing at all goes wrong I should give him a call. He is even going out of his way to organize a courtesy car since I will have no other transport. This has certainly given me hope about the situation and I wait in eager anticipation to see the quality of the repair.
Jaecob
Thanks very very much to Carin for excellent service.
Douglasdale, JHB, South Africa
I recently had my handbag and its entire contents stolen. This included my only set of car keys. I must compliment all at Dial Direct who have been dealing with my claim. I found everyone to be exceptionally professional and helpful.
JHB, South Africa
Unfortunately we were burgaled recently and I had to make a claim. This has been resolved within 4 working days which is pretty impressive I think. But what I thought was really great was their call centre. …
JHB, South Africa
Just want to say thanks to Dial Direct for always having provided me with a quick, efficient and friendly service. Having had to notify them of my change of address, this was handled within a couple of minutes with a very friendly consultant on the other end. … I've only ever experienced a professional and helpful service. Why is it that other companies can't do the same?
Pretoria, South Africa
Quite simply the best service I have ever received from any employee, at any company, EVER!
Sandton
Thank you to Sibu (manager Jaco) at Dial Direct for an excellent first impression. It was great to have everything explained in a way I could understand. …. Working in service environment I understand the stress involved in working in a call centre, where you need to make a great impression, understand your clients needs, create a solution and be professional and understandable all in under 3 minutes AND over the phone where it is often hard to communicate.
South Africa
I must thank and compliment all people concerned for this fantastic service
Randburg, South Africa
Thumbs up guys and keep up the GOOD WORK!!!
Jhb
Just took insurance with Dialdirect, had a breakdown. Both Craig and Claudio were very helpful in giving information. Had the car towed to a garage, it's now sorted and somebody from Dialdirect called again to find out if everything went alright.
Midrand, SA
I was just very impressed with Gerda's professionalism and excellent customer service. She really made an awful experience a bearable one – thanks Gerda and I hope Dial Direct recognise your great qualities.
Bryanston, SA
To get you free quote from Dial Direct, phone 0860 10 43 11 or visit their online quote website.